Terms and Conditions

Returns Policy

Event Tickets + Trainings

A full refund is available, minus a $50 (plus HST) administration fee, for the first five (5) business days from your date of purchase.

After the first five (5) business days there are no refunds for event ticket purchases.

Your event tuition, based upon availability, can be transferred to another event offered by Vanessa Long up to 2 years from your original purchase date. Please contact us at 905-751-6158 for more details and availability.

Refunds may take up to 4 weeks to process from date of request. To request your refund, please send us a written request at team@sacredphysicality.com.

Digital Downloads

There will be no refunds issued for digital products. All sales are final.

Coaching Services

There will be no refunds issued for work-life balance, business, and relationship coaching services.

Packaged Products

You may return new, unopened items purchased from PowerHouseCoachTraining.com within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We’ll also pay the return shipping costs if the return is a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

You can reach us at 1-905-751-6158 for any help you need with your order.

Privacy Policy

This privacy policy demonstrates our commitment to your privacy and explains what information we collect on this website and how we use that information. We only collect information required for business purposes, such as billing for our products and services or adding you to our subscriber list, and to meet legal and regulatory requirements.

For the purposes of this Privacy Policy, we consider “personal information” to mean information, recorded in any form, about an identifiable individual, or an individual whose identity or characteristics, attitudes, views and opinions may be inferred or determined from the information, and includes the individual’s business organization, business title or business contact information.

By providing your personal information to Vanessa Long and/or PowerHouse Coach Training, you agree and consent to us collecting, using and disclosing your personal information in accordance with this Privacy Policy.

Your contact information is safe with us. We will never sell or share your information. We hate spam too!

We use third parties to conduct ongoing business operations, such as newsletter distribution, assessments and payment processing. Your personal information will only be provided to such organizations if they agree to use the information solely for the purposes of providing services to Vanessa Long and/or PowerHouse Coach Training, and to act in a manner consistent with this Privacy Policy.

Your personal information is safe and secure with us.

Our business grows by word of mouth. When we receive positive comments and testimonials that we would like to share on this website, we will always ensure we have your consent to doing so.

For each visit to our Web site, our Web server automatically recognizes only the visitor’s IP address, but not the e-mail address, unless the visitor volunteers their e-mail address to us by filling out a Web form.

We electronically collect the e-mail addresses of those who complete online web forms and of those who communicate with us via e-mail.

We aggregate information on what pages and other resources users access or visit, and information volunteered by the user, such as survey information, web form content and/or site registrations.

The information we collect is used to improve the content of our Web site, used to notify users about updates to our Web site and used by us to contact users for marketing purposes targeted to users’ specific needs.

If you do not want to receive e-mail from us in the future, please let us know by responding to any system e-mailing by clicking on the link at the bottom. This will remove your e-mail address from our databases and Web site. This also includes removal from newsletter and other mailings.

We respect your privacy. We do not share or rent our email or mailing list information with other companies or marketers. We disclaim responsibility for accidental or intentional misuse of information by ourselves or any 3rd party. Also we may disclose information when we are legally compelled to do so or to protect site owner’s rights.

If you supply us with your address you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by responding to the remove link included with each system e-mailing.

Feel free to contact us if you have any questions about our Privacy Policy.


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